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Privacy policy for the website www.we-van.com

The company WE-VAN FRANCHISE, in its role as data controller, undertakes to uphold its obligations related to the protection of personal data. The company uses data responsibly and confidentially.
The companies in its network have undertaken the same commitments.
The company WE-VAN FRANCHISE is a French SAS company with share capital of € 1,000, registered on the Nantes RCS business registry under number 797 459 856, and with its head office located at number 6, rue Olympe de Gouges – 44800 Saint-Herblain, France.
Telephone: +33 (0)2 85 52 47 74 / email: [a]privacy@we-van.com[a]

This privacy policy applies to the processing of personal data carried out by WE-VAN FRANCHISE via its website www.we-van.com. Said processing is carried out in accordance with the provisions of the General Data Protection Regulation (GDPR) No. 2016/679 of 27 April 2016, as well as the amended French “IT and Freedoms” Law, No. 78-17 of 06 January 1978.
Collection, usage, and recording of data via the contact form are necessary for the company WE-VAN FRANCHISE to be able to respond to requests made in the message of said form.
WE-VAN FRANCHISE undertakes to protect the personal data of users against any unauthorised loss, destruction, alteration, access, or disclosure.

1- Usage of personal data

Data controller

WE-VAN FRANCHISE processes personal data received directly from the user in order to take prerequisite or necessary measures to complete the rental contract offered by WE-VAN FRANCHISE or the companies in its franchise network.

Data collected and purposes

The categories of data collected and processed are the following: surname, first name, telephone number, email address, mailing address.
Unless these data are provided, WE-VAN FRANCHISE will not be able to complete the rental request.
In addition, these data may be used to inform users and customers about new offerings, promotions, and information relating to the WE-VAN franchise network, as well as to send them the network newsletter, unless users and customers exercise their right to opt out.

Data recipients

The data are processed solely by authorised personnel of WE-VAN FRANCHISE.
The data will also be shared with the company in the WE-VAN FRANCHISE network acting as the data controller for the purposes of performing the rental contract and of providing to the person in question the rental vehicle.
The data controller may also have need to share the processed data with third parties in order to comply with its legal and regulatory obligations, or to respond to requests from legally empowered authorities.

Duration of storage

The data collected are stored for the duration of performance of the contractual relationship and for a period of three (3) years if the person concerned does not exercise their right to opt out.
In addition, data collected via cookies are stored for thirteen (13) months from the date on which the cookie is placed on the computer or other terminal used to view the website.
After that period, WE-VAN FRANCHISE erases the data , subject to legal and regulatory obligations requiring the company to archive the data.

 2- Rights of persons whose data are processed

Users are able to:

A request to exercise any of these rights must be made via email to the address privacy@we-van.com, or by telephone to +33 (0)2.85.52.47.74, or by post to the following address: 6, avenue Olympe de Gouges – 44800 Saint-Herblain, France.
Before granting a request made, WE-VAN FRANCHISE reserves the right to verify the identity of the requester using any means necessary.
WE-VAN FRANCHISE undertakes to provide a response within less than one (1) month from the date of receipt of the request. Depending on the complexity or number of requests, this lead time may be extended to two (2) months.
If a user believes that their data is not being processed in compliance with applicable regulations, they may file a complaint with the French National Commission on IT and Freedoms (CNIL). The CNIL may be contacted at number 3, Place de Fontenoy – TSA 80715 – 75334 PARIS CEDEX 07, FRANCE, by telephone at +33 (0)1 53 73 22 22, and via its website: www.cnil.fr.

This privacy policy may be modified to comply with current laws. In addition, it is recommended that you consult the policy regularly.